Welcome to the DCPAH

The Diagnostic Center for Population and Animal Health (DCPAH) is a full-service veterinary diagnostic laboratory offering more than 800 tests in 11 service sections. In the more than 30 years since its inception, DCPAH has become one of the country's premier veterinary diagnostic laboratories, handling more than 220,000 cases involving approximately 1.5 million tests annually.

The Michigan State University Diagnostic Center for Population and Animal Health is an invaluable professional resource, making quality, trusted, and comprehensive veterinary diagnostics widely available. Income from the laboratory is reinvested in teaching, research, and outreach for the purpose of protecting human and animal welfare domestically and around the world.

Summer 2014 Newsletter
News Archives

The DCPAH quarterly newsletter for clients is back! It has a new look, a new name, and the same great content you've come to expect from our experts. Check out Diagnostic News for diagnostic- and disease-related information and articles for practitioners, and DCPAH business tips and updates for clinic staff.

Archives of our past DCPAHealth News are still available.

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Holiday Hours: Thanksgiving 2014
Thursday, November 27 -- CLOSED
Friday, November 28 -- 8:00 a.m. - 1:00 p.m.
Saturday, November 29 -- Regular Saturday hours

During Friday's limited hours, building access and Client Service telephone lines will be available and our Receiving/Order Entry staff will be working to ensure your incoming specimens are handled promptly and efficiently. Please note that this will impact test schedules throughout the lab.

Information about Ebola Virus
The current Ebola outbreak in West Africa and subsequent cases elsewhere, including in the United States, have prompted questions about the virus in humans and animals. For more information, please see one or more of the following resources:

Centers for Disease Control and Prevention (CDC): Questions and Answers about Ebola and Pets

American Veterinary Medical Association (AVMA): Ebola virus, Ebola virus FAQ, and Ebola virus resources for veterinarians

World Organisation for Animal Health (OIE): Ebola Virus Disease

Getting Your Samples to DCPAH via UPS
UDATE, 8/8/2014 - It should be easy to get your samples to us using our new UPS mailers. You can:

Give your package to any UPS driver making a delivery or already scheduled pick-up. You can actually give it to any driver--next door, across the street, anywhere!

Drop it off at any UPS location. Search for the site closest to you here: https://www.ups.com/dropoff. We recommend using a staffed facility rather than a drop-box.

Schedule a pick-up by calling UPS at 800.377.4877. There is no charge to DCPAH clients for scheduled pick-up. To schedule your pick-up:

Provide shipper number V33195.

Stay on the line for the Preferred Customer Team. When your call is answered, state that:

1) You are returning a shipment to DCPAH and would like to schedule a pick-up from an alternate location.

2) You have air shipping documents and the tracking number.

3) DCPAH will be paying for the pick-up fees.

Provide additional information requested, such as package weight and pick-up information (address, contact) for your package, as well as the time it will be ready. Same day pick-up times vary by location; it's best to plan ahead and call early.

These and more instructions about shipping specimens to us are available here on our website:

Instructions for Biopsy Mailers
Instructions for Insulated Mailers
Instructions for Small Mailers

Also see more details about our switch to UPS: DCPAH Shipping Solutions--Now with UPS Overnight Delivery.

To our clients who have experienced challenges scheduling pick-ups, we sincerely apologize. UPS is working with us (and with you!) to help make this a smooth and convenient process. Thank you for your patience, your feedback, and your business.
AAVLD Fully accredited by the
American Association of Veterinary Laboratory Diagnosticians
through December 31, 2017
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